Rick Bateman: Resume

HIGHLIGHTS OF QUALIFICATIONS

Extensive experience in a leadership role in HR, IT, Communications, Marketing and Business Operations
Coordinating and managing projects, providing production analysis and personnel and contract management
Research, facilitation, reporting, curriculum development and training experience
Business and technical writing, public relations and management skills

SKILLS & ABILITIES

Marketing & Communications

Wrote hundreds of pages of Web content under contract or as employee
Performed Search Engine Optimization (SEO) function for company and client sites
Coordinated all employee and public relations activities
Created and maintained social media presence
Wrote and disseminated news releases, news tips and internal and external newsletters
Coordinated all aspects of trade show attendance both locally and in the U.S.
Wrote and expedited communications plans via Internet and traditional promotional and PR channels
Performed audits and made recommendations regarding communications activities

Project Management

Created, staffed and lead Project Management Office based on PMBOK guidelines
Coordinated the work of videographers, photographers, designers, programmers and content writers
Coordinated the implementation of multiple IT systems in the private and public sectors

Business Analysis, Research & Writing

Coordinated, wrote and maintained strategic plans
Drafted and implemented company policies and procedures
Monitored, reviewed and updated organizational documents
Developed and implemented business continuity and disaster recovery plans
Provided product and service related market research and analysis, wrote plans and implemented
Successfully represented employer in court in defense of company policies

Technical Writing

Management & Coordination

Developed and implement business process improvements within and between departments
Recruited contractors and negotiated and administered compensation for local branch of national recruiting agency
Provided leadership and coordination to graphic design, software development and project management departments
Resourced and coordinated all company projects through individual team leads
Researched and implement “best practices” based Object Oriented software development methodology in twelve person department

Human Resources Management

Responsible for all Human Resources management for up to 50 staff and managers
Coordinated pay & benefits, recruitment and retention initiatives, creation and implementation of job classification systems, job descriptions, professional development and performance evaluations
Developed and implemented company-wide HR standards, policies and procedures
Developed recruitment strategy utilizing advertising, public relations and internet channels

Teaching & Training

PROFESSIONAL EXPERIENCE

Director of Operations, Priority Automation
Sep 2010 – Jul 2011
Director of Operations, Heavylifters Network (same owner as above)
Feb 2010 – Jul 2011
Vice President, Human Resources & Operations, Etraffic Solutions
Sep 2005 – Jan 2010
Manager, Corporate Projects, Etraffic Solutions Inc.
Jan 2005 – Sep 2005
Internet Marketing Specialist, Etraffic Solutions Inc.
May 2003 – Jan 2005
Instructor, Camosun College
Sept 2002 – Mar 2005 (part time)
Consultant/Owner, R. Bateman & Associates Inc.
May 2000 – May 2003
Content Manager, About Inc.
May 2000 – Oct 2001
Previous to 2000: Various contracts and private and public sector positions

Note: A more detailed chronological version of my resume can be found at http://ca.linkedin.com/in/rickbateman

EDUCATION & TRAINING

PAST INDUSTRY AFFILIATIONS